Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DMAnonymous, Zionsville, INCustomer since Jun 2010
“thank you for always taking good care of us. alice moore”
- IMRoanoke, INCustomer since Jun 2021
“I had a great customer service experience. Julia took her time to explain coverages in both auto and renter’s insurance. The premium amount was unbelievably priced for the same coverage I had at the previous company and auto included my teen as a part time driver! I’m so glad my coworker suggested I call you.”
- CWFort Wayne, INCustomer since Apr 2020
“Whenever I have a question if you’re not sure of the answer you double check to make sure I’m receiving the right answer. Also, you don’t put me on hold forever!
” - LBFort Wayne, INCustomer since Apr 2021
“I was able to get quick honest answers about the right kind of coverage for my situation. ”
- CBFort Wayne, INCustomer since Apr 2021
“Brett was very professional, helpful and had a very quick response time.”
- MSAnonymous, Fort Wayne, INCustomer since Apr 2021
“Amazing group! Quick response time, great rates!! Easy to work with. Thanks ”
- WCFort Wayne, INCustomer since Jan 2020
“Offered adequate coverage at competitive prices without a lot of red tape”
- SWColumbia City, INCustomer since Jan 2019
“Tailored my coverage to what I wanted and not a set offering like
All the other agencies.” - KSAvilla, INCustomer since Jan 2020
“Always there for your clients needs. Open to meetings and discussions making it easy to get the information needed. ”
- BMAuburn, INCustomer since Dec 2020
“Quick to respond to questions and get me insurance quotes.”
- JBAnonymous, Fort Wayne, INCustomer since Nov 2007
“Every single time we’ve had an issue or change related to any one of our policies, Heartland has responded immediately, has always been accurate and straightforward, and always follows up until the issue or change is complete. We could not ask for better customer service from Heartland!”
- TCAnonymous, Fort Wayne, INCustomer since Nov 2009
“I call frequently with questions or changes I need to make. Someone is always available to help me with all my questions. Any changes I need to make are always done in a timely manner. Staff are very friendly, professional, and informative. I have been with Heartland for many years and will never use anyone else.”
- KHAnonymous, Fort Wayne, INCustomer since Feb 2014
“I have enjoyed having an actual person to talk to when I have questions or concerns, and not go through an automated phone system with never ending prompts.”
- PCAnonymous, Fort Wayne, INCustomer since Feb 2020
“Very helpful and quick to return calls”
- RSFort Wayne, INCustomer since Aug 2016
“They made dealing with our daughter’s unfortunate car accident alot less painful. They were prompt, professional, understanding and helpful in all communications. ”